Welcome to the online services of Tucker’s House in Franklin, Tennessee, (we refer to Tucker’s House as “Tucker’s House” or “us” in this policy). This privacy policy provides an overview of our privacy practices. It applies to all websites, mobile applications, Tucker’s House accounts on social media platforms, and other third- party sites and services.

Information we may collect

The information you provide to us: In order to use most aspects of the site, you are not required to provide any information about yourself. However, we may ask or require you to provide certain information, such as your name, address, and e-mail address, if you choose to request information, contribute content to the site, or make a donation. We also may collect information from you (either on the site or offline) about your volunteer activities for the use in publishing schedules and plans. We may ask for this information so that we can respond to inquiries or communications from you or for other purposes.

Information that is collected automatically: Our services may collect some information automatically about your device. For example, the site may collect your Internet Protocol or “IP” address, information on which web browser software you are using, mobile device identifiers, and the web site that referred you to our site. It also may collect information about your activity on the site, such as which pages you choose to view. This information helps us to make the site more useful for you and our other visitors.

Social Networks: If you choose to access or use social-networking services (such as Facebook. YouTube, or Instagram), we may receive personal information about you that you have made available to those services, including information about your contacts on those services. If you choose to use social-networking services, you should make sure you are comfortable with the information those services may make available to us by visiting those services’ privacy policies. Any personal information we receive through social-networking services will be governed by this policy.

Cookies, Pixels and Other Technologies: The site may assign your computer a “cookie.” A “cookie” is a small text file that resides on your computer and helps our site remember that your computer has visited the site before and to identify which pages have been viewed when you have visited the site. We also may configure cookies to include other information, such as the website address of a page that linked to our site, if you arrived at our site by following a link. We use cookies, as do most websites, to make the site more useful and convenient for our users. You may opt out of receiving cookies delivered through the site simply by changing the appropriate setting on your browser. Please be aware, however, that opting out of cookies may disable all cookies delivered to your browser, not just cookies that we deliver, and that disabling cookies may mean that the operation of our site may not be optimal. We also may use other similar technologies, such as pixels and Web beacons, to improve our services.

Printed and Non-Web Publications: Information provided for certain Tucker’s House publications and communications media that are distributed may be posted on our website. When you provide personal information to be included in these communications or other publications they may be accessible on this site.

Collection of Personal Information

We at Tucker’s House respect your privacy. On occasion, we ask for personal data collected directly from you on this website, which may include first and last name, address, email address, and phone number. This may be collected through a submission form, during registration, while making a reservation, or when contacting us with questions. The information is used to fulfill requests such as sending brochures by mail, to use special features of the site, or to contact you regarding your request. By voluntarily providing personal information, you are consenting to the collection and use of your personal information in accordance with the terms of this Privacy Policy.

You may choose not to use any service that requires the use of your personal information in a manner not described in this Privacy Policy. Your use of tuckershouse.org, or any other Tucker’s House online services will be considered as your consent to the use of your personal information in the way described.

As a matter of policy, your email address and phone number will not be sold, rented, or shared with any other business or organization. Users that have checked one of our email request buttons opting to receive communications from us, may, from time to time, receive updates about new website features, services, and other information related to Tucker’s House. If you wish to be removed from our newsletter lists, click on the unsubscribe link. If you provide your phone number, you agree to receive SMS from Tucker’s House regarding your contact submission and can unsubscribe at any time by replying “STOP.”

How we use the information we collect

Information Collection: We may use the information we collect about you in connection with the site for several reasons, including:

  • providing you with the information or services you request;
  • providing you information and updates about current happenings at Tucker’s House;
  • responding to your questions and comments;
  • communicating your identity and views publicly, when you provide information about yourself in connection with a public communication;
  • soliciting information and feedback from you, including through surveys and questionnaires, and for other editorial purposes;
  • soliciting donations or funding from you;
  • performing analyses or for other purposes to improve the quality of the site and other communications media and services we offer

Online Donations: Our site also permits you to make online donations. When you make online donations, your information is kept confidential and can only be used by us to contact you to respond to questions or to notify you of any issues pertaining to your donation. When making a donation your information is stored and you will begin receiving regular communications from us unless you opt-out of these communications.

Information Privacy: We generally will not share the information that we collect about you with third parties. However, we may share this information with third parties in these limited circumstances:

  • to respond to a question, inquiry, or RSVP received from you or to provide you with information that you request;
  • with our authorized service providers that perform certain functions or services on our behalf (such as to host or operate the site or our other services, to operate our online donation features, to manage our databases, and to conduct analyses of site usage);
  • to respond to legal process, in response to a request for cooperation from law enforcement or another government agency, to investigate, prevent, or take action regarding illegal activities, suspected fraud, or to enforce our Terms of Use or protect our rights or the rights of others;
  • in aggregated, anonymized or another non-personally identifiable form to third parties for various purposes, including to improve the quality of our services, the site, and the services we offer; and
  • as otherwise described to you at the point of collection or pursuant to your consent.

One of the third parties that provides services on our site is Google Inc. Like many websites, we use Google Analytics, a service that provides information about how many users visit our site, when they visit, and how they navigate the site once they are here. Google offers a browser add- on that enables users to opt-out of having data about their visits reported to websites by Google Analytics.

Payment Vendors: We may use a third-party payment vendor to process contributions made through the site. When you make a contribution through the services provided by this vendor, you are providing information to the vendor, which operates under its own privacy policy rather than this Privacy Policy. We have also put reasonable procedures in place to safeguard the information we collect from you. However, please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system or wireless connection is completely secure.

Information Disclosure: Our services may contain interactive areas where users might submit comments or other content (including information about the user that might be displayed in the user’s public profile within an online community) that may be posted on a service or otherwise published. If you use these features, please be aware that if you voluntarily disclose personal information (such as name, e- mail address, and the like) in content submitted for posting or publication, the information can be read and used by others. This may result in unsolicited messages from other posters or parties. Please take care when submitting content to any online services, including ours.

Similarly, links from this site may lead you to third-party websites. Those websites do not operate under this Privacy Policy. We have no control over these sites, and accordingly cannot provide any assurances about them or how they treat users’ information.

Updates to this Policy: We may update this Privacy Policy over time to reflect changes in how we manage information or changes in the functionality of our site. We will notify you about material changes to this Privacy Policy by placing the updated Privacy Policy on the site and/or contacting you using any contact information that you have provided us, as appropriate for the nature of the changes made, and we will indicate the date on which the Privacy Policy was most recently updated. Your continued use of the site after we modify the Privacy Policy indicates that you accept these changes and is governed by the practices described in the updated Privacy Policy.

You can access and update the personal information you have provided to us by contacting us at the address listed below. You may also contact us with any questions or concerns.

Tucker’s House

PO Box 682086

Franklin, TN 37068

615-310-5224

[email protected]